Do you need help with installation or upgrading of SocialEngine on your server?
Let us help you in installing SocialEngine on your server and get your community rolling.
Do you need help with installation or upgrading of SocialEngine on your server?
Let us help you in installing SocialEngine on your server and get your community rolling.
Note: If you need SocialEngine to be upgraded for your site, then please contact us before ordering this service. Upgrading SocialEngine may overwrite customizations done on your site. Thus, if you would want to retain the customizations or modifications to SocialEngine on your site, please contact us for pricing.
In case of upgrading, before we begin upgrading, please ensure that you have taken a backup of your site's database and files.
Before we begin installation, please ensure that your server fulfills all the SocialEngine system requirements mentioned here : http://support.socialengine.com/questions/152/SocialEngine-Requirements .
We will be needing the following information and files from you to proceed with installation and upgrade. Please send these to us via a Support Ticket from your SocialApps.tech Client Area after purchasing this service:
1) Your SocialEngine License key
2) FTP information (Please get this from your hosting provider if you do not already have this.):
- Host
- Username
- Password
3) Database information (Please get this from your hosting provider if you do not already have this.):
- Host
- Username
- Password
- Database name (Please ensure that a database with this name is already created on your server)
4) Your site URL pointing to your server location.
5) Other desired site information:
- Community Title
- Admin Email
- Admin Password
SocialEngine installation and upgrade is normally completed in 12 to 48 hours.